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Privacy Policy

Effective Date: October 22, 2026

Last Updated: October 22, 2026

1. Introduction

Blimzi Systems ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, submit a form, contact us, or use our services.

By using our website or services, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal information: Name, email address, phone number, business name, and other information you provide through our website or forms.

  • Business information: Information about your business, services, and requirements when you enquire about our services.

  • Communications: Messages, enquiries, feedback, and other communications you send to us.

  • Technical information: IP address, browser type, device information, pages visited, and website usage data collected through cookies or similar technologies.

  • Messaging consent records: Records of your consent to receive SMS or other communications, including the date, time, and method of consent where available.

3. How We Use Your Information

We may use the information collected to:

  • Respond to enquiries and provide customer support.

  • Provide and manage our website, CRM, and business automation services.

  • Send appointment confirmations, reminders, service updates, and other requested communications.

  • Send promotional messages where you have provided the required consent.

  • Manage customer relationships and follow up on service enquiries.

  • Request customer feedback and reviews where permitted.

  • Improve our website, services, and customer experience.

  • Maintain records, prevent fraud, protect our systems, and comply with applicable legal obligations.

4. SMS and Text Message Communications

If you provide your phone number and separately opt in to receive text messages from Blimzi Systems, we may send you messages based on the consent you provided.

These messages may include appointment reminders, service updates, responses to enquiries, customer support communications, or promotional messages, depending on the type of consent you gave.

  • Message frequency may vary depending on the service and your interactions with us.

  • Message and data rates may apply.

  • You can opt out of SMS communications at any time by replying STOP.

  • For assistance, reply HELP or contact us using the contact details provided on our website.

Providing your phone number does not automatically subscribe you to marketing text messages. Where required, we obtain separate consent for marketing and non-marketing messages. You may withdraw your consent at any time.

5. Mobile Information and SMS Consent — No Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share SMS opt-in consent records or mobile messaging consent information with third parties for their own marketing or promotional purposes.

6. How We Share Information

We may share personal information only when reasonably necessary for legitimate business purposes, including:

  • Service providers: Companies that help us host our website, manage communications, process data, provide customer support, or operate our services.

  • Operational support: Contractors and subcontractors who assist us in delivering our services and are subject to appropriate confidentiality obligations.

  • Legal requirements: Authorities or other parties when disclosure is required by law or necessary to protect our legal rights and security.

  • Business transactions: Parties involved in a merger, restructuring, or sale of business assets, subject to applicable legal requirements.

These disclosures do not permit third parties to use SMS opt-in data or consent records for their own marketing or promotional purposes.

7. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to understand website traffic, improve functionality, measure advertising performance, and enhance the user experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

8. Data Security and Retention

We use reasonable administrative, technical, and organisational safeguards to protect personal information against unauthorised access, loss, misuse, or disclosure.

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to withdraw consent to certain forms of communication.

To make a privacy-related request, contact us using the details below. We may need to verify your identity before processing a request, and certain information may need to be retained where legally required.

To stop SMS messages, reply STOP to the relevant message. Opting out of promotional messages does not necessarily stop essential service communications that you have separately requested or that we are permitted to send.

10. Third-Party Websites and Services

Our website or services may contain links to third-party websites, platforms, or tools. Those third parties maintain their own privacy policies and practices.

Blimzi Systems is not responsible for the privacy practices or content of third-party websites. We encourage you to review their policies before providing personal information.

11. Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it where appropriate and legally required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal obligations.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Business Name: Blimzi Systems

Email: [email protected]

Phone: +65 8063 1524

Website: blimzi.com

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